Disconnection Policy

Internet instability can sometimes lead to sudden drops in connection. At RoyalJeet, we strive to shield our players from unfair losses caused by technical glitches, while maintaining strict measures to prevent system abuse or intentional disconnects.

Since we can't control external factors like poor signal or ISP issues, our system is built to handle interruptions gracefully. Please take a moment to review our disconnection guidelines below:

1. We ask that players accept the inherent risk of connection drops and try to log back in as quickly as possible to resume their session. For a more stable experience, you may want to contact your internet provider for optimization tips.
2. If you lose your connection before a bet is officially processed, that bet will be considered void.
3. If the disconnection happens after your bet has been successfully placed, the wager remains active and the outcome will be decided by the game. You can find the final result in your game history once you've reconnected.
4. You are welcome to reach out to our Customer Service team to double-check the status of a bet or a game result, though please note that the actual outcome of the bet cannot be changed.
5. If you find that your game is constantly freezing or disconnecting, please notify our Support team so we can look into the issue for you.
6. RoyalJeet maintains the right to update, change, suspend, or cancel any part of this policy at its own discretion.