Privacy Policy

1. 1. PRIVACY1. 1. PRIVACY

At RoyalJeet, we take your privacy seriously. This policy explains exactly what data we collect while you use our services, why it's necessary, and how we put that information to use. Please be aware that this Privacy Policy serves as an agreement between you and RoyalJeet (referred to as 'we', 'us', or 'our'). It is an essential part of our overall Terms and Conditions. We may update these terms from time to time, and any changes will be posted on our platforms. We suggest checking back here occasionally to stay informed.
Please note that this Privacy Policy will be agreed between you and RoyalJeet. (‘We’, ‘Us’ or ‘Our’, as appropriate). This Privacy Policy is an integrated part of RoyalJeet’s Terms and Conditions. We may periodically make changes to this Privacy Policy and will notify you of these changes by posting the modified terms on our platforms. We recommend that you revisit this Privacy Policy regularly.

1. 2. INFORMATION COLLECTED1. 2. INFORMATION COLLECTED

We define 'Personal Information' as any data that can identify you, such as your full name, birth date, physical address, email, phone number, or other similar details. You'll be asked for this information when signing up for an account or using our site. This may include your contact details, billing and shipping info, your transaction history, how you use the site, and any feedback you give us. This data is stored on various servers depending on the current setup. Additionally, our servers log technical details—like your IP address, the time and date of your visit, the pages you viewed, your browser type, and any software crashes—to ensure our services run smoothly and maintain high quality. Rest assured, we never collect your personal data without your knowledge.

1.3. HOW WE COLLECT AND PROCESS YOUR DATA1. 3. MEANS OF COLLECTING AND PROCESSING DATA

Some data is collected automatically, as mentioned, while other information is provided by you directly through our services or communications. We may also receive data from trusted online vendors or legally acquired third-party lists. To keep things running—like processing payments or providing technical support—we work with third-party providers. We have access to the info you share with them, which we handle according to this Privacy Policy. We only share your data with external parties as outlined here and ensure that all our partners follow strict privacy standards.

1. 4. INFORMATION USE

We use your personal data to provide our services, support our customers, verify your identity for security reasons, and process your transactions. It also helps us manage your participation in third-party promotions and meet general business needs. Because of this, we may share your information with a few carefully vetted partners who have data-sharing agreements with us. We may also use your details to keep you in the loop about our own products, services, and special offers, as well as those from our partners, to give you a better overall experience. Occasionally, we might invite you to join surveys or contests; these are entirely optional. If you choose to participate, we might ask for your contact info or basic demographics (like age or zip code). If you win a prize, you agree that we can use your name for promotional purposes, unless the law says otherwise. Unless you've opted out, we may use your email or phone number to tell you about our games—like poker, casino, betting, and backgammon—or other services from our selected partners.
Your Personal Information may also be used by us to provide you with: (1) promotional offers and information regarding our products and services; and (2) promotional offers and information regarding the products and services of our partners, in order to enlarge the range of provided products and improve our customer service. From time-to-time, we may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary and you have the choice of whether or not to disclose such information. Information requested may include contact information (such as name, correspondence address and telephone number), and demographic information (such as zip or postal code or age). By accepting any contest prize or winnings from us, you consent to use of your name for advertising and promotional purposes without additional compensation, except where prohibited by law. Unless you have elected not to receive promotional information, we may also use your Personal Information (including your email address and phone number) to provide you with information regarding our products, services and promotions, including other gaming products (including online poker, casino, betting, backgammon) and products and services from third parties carefully selected by us.

1. 5. CERTAIN EXCLUDED DISCLOSURES

We may disclose your information if the law requires it, or if we honestly believe it's necessary to: (1) comply with a legal summons or similar obligation; (2) protect our own rights and assets; or (3) ensure the safety of our users and the general public. If we determine that you've cheated, attempted to defraud us or other users (through game manipulation, payment fraud, using stolen cards, or money laundering), we reserve the right to share your identity and details with other gaming sites, banks, and the relevant legal authorities. (4) For research into gambling addiction prevention, we may provide anonymized data to specialized institutions.

1. 6. ACCESS1. 6. ACCESS

If you'd rather not receive promotional messages, you can easily 'opt out' through your account settings, via the link in our emails, or by contacting our Customer Service team directly. You can also reach out to us if you: 1) want to check if the info we have on you is correct; 2) need to update your details; or 3) have a complaint about how your data is being used. Upon request, we will update your information (provided the change is verified) or mark your data so it isn't used for marketing. Please note that we must still keep certain information if the law requires us to do so.
In addition, You may contact us if you: 1) want to confirm the accuracy of the Personal Information we have collected about you; 2) would like to update your Personal Information; and/or 3) have any complaint regarding our use of your Personal Information. If requested, we will (1) update any information you have provided to us, in case you prove the necessity for such changes or (2) mark any information to prohibit future use for marketing purposes. For the avoidance of doubt, nothing in this Privacy Policy shall prevent us from retaining your Personal Information where we are required to do so by law.

1.7. USE OF ELECTRONIC PAYMENT PROVIDERS1. 7. CONSENT TO USE OF ELECTRONIC SERVICE PROVIDERS

Since you'll be depositing and withdrawing real money, we use third-party electronic payment systems to handle these transactions. By agreeing to this policy, you give us permission to share the personal data necessary to process these payments, which may involve transferring information across borders. We make sure these payment providers maintain high privacy standards.

1. 8. CONSENT TO SECURITY REVIEW1. 8. CONSENT TO SECURITY REVIEW

We reserve the right to perform security checks at any time to verify your registration details, financial transactions, and overall use of the platform to ensure everything aligns with our Terms and Conditions and the law. By using our services, you authorize us to verify your information—which may include requesting credit reports or checking third-party databases—and to share this data with third parties if needed, including internationally. You agree to provide any documentation we request to help us complete these reviews.

1.9. DATA RETENTION, DELETION, AND ACCESS1. 9. DATA RETENTION, DELETION, AND ACCESSIBILITY

As a user, you have the right to see the personal data we hold about you. This includes knowing why we are processing it, what categories of data are involved, and who has received or will receive this information.

You are free to correct any inaccuracies in your personal information at any time.

You can ask us to delete or remove your personal data if there is no longer a compelling reason for us to keep it, or if you have withdrawn your consent for us to use it.

You have the right to ask us to restrict how we use your personal data, effectively limiting our processing activities.

You are entitled to obtain your personal data to reuse it for your own purposes across different platforms or services.

If you would like to permanently delete your personal data from our system, please follow the instructions below:

To exercise any of these rights or to voice a concern about your data, please reach out to us via live chat or email us at [email protected]. We will get back to you within a reasonable timeframe and do our best to resolve your request quickly.[email protected]. We will respond to your request within a reasonable timeframe and will make every effort to address your concerns promptly.

Please be aware that we might have to keep some of your data even after you've asked us to delete it, provided that legal requirements or regulatory rules mandate its retention.

1. 10. SECURITY

We take data security seriously and employ robust technical measures to keep your information safe. Any personal details you share with us are stored in an encrypted, password-protected database hosted within a secure network and shielded by modern, high-end firewall software (our services also utilize SSL). Furthermore, we make sure that our partners, agents, and suppliers follow similarly strict security protocols.

1. 11. PROTECTION OF MINORS

Our services are designed exclusively for adults aged 18 and over (or the legal adult age in your specific region). By providing your information through our platform, you are confirming that you meet this age requirement. We actively monitor for any attempts by minors to use our services, which may involve security checks. Should we discover that a minor has submitted personal data, we will reject that information and promptly remove it from our systems.

1. 12. INTERNATIONAL TRANSFERS1. 12. INTERNATIONAL TRANSFERS

The personal data we collect may be stored and processed in any country where we, our agents, or our suppliers operate. By using our platform, you agree to the transfer of your information across international borders, even to regions that might not have privacy laws as strict as your own. Regardless of the location, we ensure that all our affiliates and service providers adhere to our internal privacy standards.

1. 13. COOKIES1. 13. COOKIES

Information placed on your device

When you use our services, we may place small text files known as cookies on your device to remember your preferences and settings. We also utilize Local Shared Objects, often called 'flash cookies,' which function similarly to browser cookies by helping us recognize your previous visits across our various sites. It's important to note that neither standard nor flash cookies can be used to access other private files on your computer. We use these tools solely to analyze how our services are being used. Cookies allow us to track site traffic and refine the user experience to make it more intuitive. Additionally, we use third-party and flash cookies to serve you advertisements that are more relevant to your interests.
Neither cookies nor flash cookies can be used to access or use other information on your computer. We only use these methods to track your use of our services. Cookies help us monitor traffic to the site, improve our services and make it easier and/or more relevant for your use. We use flash cookies and third party cookies to help us show you more relevant and desirable advertisements.

Strictly necessary cookies

Some cookies are 'strictly necessary,' meaning the website cannot function properly without them. These are essential for basic navigation and for enabling secure features, such as accessing protected account areas or completing financial transactions.

During the registration process

These specific cookies store the details provided during your registration, allowing us to identify you as a customer and deliver the specific services you need. We may also analyze this data to better understand your preferences and enhance your overall experience on our platforms.

On our website

To improve the experience for our website visitors, we gather information via three distinct types of cookies: Session cookies are temporary and only exist for the duration of your current visit. They help you navigate the site more efficiently and, for registered users, allow us to provide a more personalized experience. These cookies vanish automatically once you close your web browser. Persistent cookies remain on your device for a predetermined length of time. Flash cookies fall into this category as they do not expire immediately after a session ends. Analytical cookies help us track visitor numbers and understand how people interact with our services. This data is vital for optimizing the site layout and ensuring you can find what you need quickly. You have full control over whether to allow cookies; while most browsers accept them by default, you can usually change your settings to block them or be notified when a new cookie is placed. Your browser's 'Help' menu typically provides instructions on how to manage or disable cookies entirely.
A ‘session-based’ cookie: This type of cookie is only allocated to your computer for the duration of your visit to our website. A session-based cookie helps you move around our website faster and, if you’re a registered customer, it allows us to give you information that is more relevant to you. This cookie automatically expires when you close your browser.
A ‘persistent’ cookie: This type of cookie will remain on your computer for a period of time set for each cookie. Flash cookies are also persistent.
‘Analytical’ cookies: This type of cookie allows us to recognize and count the number of visitors to our site and see how visitors use our services. These helps us improve the way our sites work, for example, by ensuring you can find what you are looking for easily. You have the ability to accept or decline cookies.Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies.The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

Flash cookies

You can manage flash cookies through your Flash Player settings. By visiting the Settings Manager's 'Global Storage Settings,' you can uncheck the option that allows third-party flash content to store data on your machine. Alternatively, you can customize these permissions for individual websites using the 'Website Storage Settings' panel. If you are using an outdated browser or an old version of Flash Player, these management tools might not be available. We strongly suggest updating your software to the latest version. Please keep in mind that if you choose to disable cookies, some interactive elements of our website may not work as intended.
If you are using an old version of Flash Player or older web browser, the Settings Manager may not be available to you. We recommend that you ensure that you refresh your Flash Player and browser to the latest available versions. If you choose to decline cookies, you may not be able to experience all of the interactive features on our sites.

1. 14. THIRD-PARTY PRACTICES1. 14. THIRD-PARTY PRACTICES

We cannot guarantee the privacy of any data you provide to third-party websites that link to or from our services, nor can we control information gathered by third parties managing our affiliate programs. These sites are operated independently, and any data they collect is subject to their own specific privacy policies.

1. 15. LEGAL DISCLAIMER1. 15. LEGAL DISCLAIMER

Our services are provided on an 'as-is' and 'as-available' basis, without any warranties. We cannot be held responsible for events beyond our reasonable control. Given the complex and evolving nature of technology, we cannot guarantee that the handling of your personal information will be entirely error-free, and we are not liable for any indirect or consequential damages resulting from the use or disclosure of such data.

1. 16. CONSENT TO PRIVACY POLICY1. 16. CONSENT TO PRIVACY POLICY

By using our services, you acknowledge that you have read and agreed to the terms of this Privacy Policy. This document represents our complete and current Privacy Policy, replacing all previous versions. It should be viewed alongside our Terms and Conditions and any other relevant terms on our platforms. We may update this policy from time to time and will notify you by posting the changes online. If you continue to use our services after these updates, it means you accept the new terms. We encourage you to check this page periodically.
This is our entire and exclusive Privacy Policy and it supersedes any earlier version. This Privacy Policy should be read in conjunction with our Terms and Conditions and any additional applicable terms posted on our platforms. We may periodically make changes to this Privacy Policy and will notify you of these changes by posting the modified terms on our Platforms. Your continued use of our services following any changes to this Privacy Policy constitutes your acceptance of the changes. We recommend that you revisit this Privacy Policy regularly.

1. 17. Other web sites1. 17. Other web sites

Our website may link to external sites that we do not control and which are not covered by this policy. If you follow these links, the operators of those sites may collect your data according to their own rules, which may differ from ours. We assume no responsibility for the content, functionality, or errors found on these external websites.