Overview of the General Terms and Conditions

These Terms and Conditions, including all linked documents (collectively referred to as the \"Terms\"), define the legal framework for using the website royaljeet.com (the \"Website\") and all its associated services (the \"Service\").

Please go through these terms thoroughly, as they constitute a legally binding contract between you (the \"Customer\") and us. By creating an account and using our services, you agree to follow these rules and any future updates we may publish.

If any part of this document is unclear, please don't hesitate to reach out to us using the contact information provided below.

RoyalJeet will communicate with you exclusively via the email address you provided during registration (your \"Registered Email Address\"). Official notifications will be sent as follows:

mail only: [email protected]

We reserve the right to update these terms and linked documents at any time. Minor changes may be implemented without prior notice. However, for significant updates, we will notify you in advance and may ask you to re-accept the new terms. If you disagree with any changes, you must stop using the service immediately, and the termination rules will apply. By continuing to use the service, you accept the updated terms. Any bets placed before a change takes effect will be settled under the rules that were active at the time the bet was made.

If you're ever unsure about how to place a bet or navigate the service, please refer back to these terms or contact our support team at [email protected].[email protected]

1. Your Obligations By using our Service, you confirm and agree that: You are at least 18 years old (or have reached the legal age of majority in your country) and are legally capable of entering into a binding agreement. It is your sole responsibility to ensure that online betting is legal in your current location before accessing this site. If you are unsure about the legality of our services in your region, we recommend seeking professional legal advice. You are fully authorized to use the payment methods (such as credit or debit cards) you employ to send funds to our platform. Your participation in our services or the placing of bets will not result in any actual, potential, or perceived conflict of interest. You have a clean record regarding your betting obligations and have never defaulted on a payment due for a bet. You are using the platform as a private individual for personal use, not on behalf of any other person or for any commercial venture. You acknowledge that betting involves risk; you may lose some or all of the money you deposit, and you accept full responsibility for these losses. You agree to use the service for genuine betting purposes only. Any attempts to manipulate markets or interfere with the platform's integrity in bad faith are strictly prohibited. When betting, you must not utilize any information that was obtained illegally or in violation of the laws of the country where you are located. All payments must be made in good faith. You agree not to reverse any transactions or attempt to claw back funds through third parties to avoid paying a legitimate debt. You commit to acting honestly and in good faith in all your interactions with us and throughout all betting activities on the platform.1. Your Obligations

By using our Service, you confirm and agree that:

You are at least 18 years old (or have reached the legal age of majority in your country) and are legally capable of entering into a binding agreement.

It is your sole responsibility to ensure that online betting is legal in your current location before accessing this site. If you are unsure about the legality of our services in your region, we recommend seeking professional legal advice.

You are fully authorized to use the payment methods (such as credit or debit cards) you employ to send funds to our platform.

Your participation in our services or the placing of bets will not result in any actual, potential, or perceived conflict of interest.

You have a clean record regarding your betting obligations and have never defaulted on a payment due for a bet.

You are using the platform as a private individual for personal use, not on behalf of any other person or for any commercial venture.

You acknowledge that betting involves risk; you may lose some or all of the money you deposit, and you accept full responsibility for these losses.

You agree to use the service for genuine betting purposes only. Any attempts to manipulate markets or interfere with the platform's integrity in bad faith are strictly prohibited.

When betting, you must not utilize any information that was obtained illegally or in violation of the laws of the country where you are located.

All payments must be made in good faith. You agree not to reverse any transactions or attempt to claw back funds through third parties to avoid paying a legitimate debt.

You commit to acting honestly and in good faith in all your interactions with us and throughout all betting activities on the platform.

2. Registration You further agree to the following conditions while using the service: To maintain the quality and security of our platform, we reserve the right to reject any registration application at our own discretion without providing a specific reason. Before you can start betting, you must personally fill out the registration form and accept these terms. To become a verified customer, you will need to pass a series of security checks, which may involve providing valid identification documents. Verification requirements typically include a government-issued photo ID (such as a passport, driver's license, or national ID) and a recent utility bill to prove your residential address. We may restrict account features or suspend wagering until this information is provided. This process is mandatory to comply with gaming regulations and anti-money laundering (AML) laws. Additionally, you must fund your account using the approved payment methods listed on our website. You are required to provide accurate and complete personal details, including your full name, address, and email. It is your responsibility to keep this information current; otherwise, you might miss critical updates or changes to our terms. We use your Registered Email Address as the primary means of communication. You must maintain a unique, active email account and notify us immediately of any changes. You are solely responsible for the security of your email access to prevent third-party misuse. RoyalJeet is not liable for any losses resulting from communications sent to the registered email. If we cannot reach you via email, your account will be suspended until a valid address is provided. Intentionally providing false information will lead to immediate account suspension and may result in legal action or reports to the relevant authorities. Only one account is permitted per person. If we discover that you have registered multiple accounts, they will be closed immediately. This restriction also applies to using proxies, such as relatives, associates, or any third parties acting on your behalf to bypass the one-account rule. To verify your identity and financial standing, we may consult third-party information providers that we deem necessary. Your password must be kept strictly confidential. As long as your account details are correct, we will assume that all deposits, withdrawals, and bets are made by you. For security, we recommend changing your password frequently. Passwords must be at least eight characters long and include at least one letter, one number, and one special character. Any loss resulting from a compromised password is your own responsibility. Please remember to log out after every session. If you suspect your account has been hacked or your password stolen, notify us immediately at [email protected] from your registered email. If your registered email account is compromised, you must inform us immediately. We may ask for additional documentation to verify your identity before restoring access. Your account will be suspended as a precaution during this time. Until then, you remain responsible for all account activity, regardless of whether the third-party access was authorized. You are prohibited from sharing site content or information with other users or third parties via screenshots or similar methods. Furthermore, you may not display our content within a frame or any format that alters how the site appears when accessed directly via its URL. During registration, you must select your account currency, which will be used for all deposits, bets, and withdrawals. Please note that some payment methods may not support all currencies; in such cases, the available processing currency and a conversion calculator will be provided on the page. Applying for an account doesn't guarantee you'll get one. Our registration page is simply an invitation to apply, and we reserve the right to decide who we open accounts for. If we choose not to approve your application, we aren't required to explain why. After you submit your application, we might reach out to ask for more details or specific documents. This helps us make sure we're following all the necessary legal and regulatory rules.2. Registration

You further agree to the following conditions while using the service:

To maintain the quality and security of our platform, we reserve the right to reject any registration application at our own discretion without providing a specific reason.

Before you can start betting, you must personally fill out the registration form and accept these terms. To become a verified customer, you will need to pass a series of security checks, which may involve providing valid identification documents.

Verification requirements typically include a government-issued photo ID (such as a passport, driver's license, or national ID) and a recent utility bill to prove your residential address. We may restrict account features or suspend wagering until this information is provided. This process is mandatory to comply with gaming regulations and anti-money laundering (AML) laws. Additionally, you must fund your account using the approved payment methods listed on our website.

You are required to provide accurate and complete personal details, including your full name, address, and email. It is your responsibility to keep this information current; otherwise, you might miss critical updates or changes to our terms. We use your Registered Email Address as the primary means of communication. You must maintain a unique, active email account and notify us immediately of any changes. You are solely responsible for the security of your email access to prevent third-party misuse. RoyalJeet is not liable for any losses resulting from communications sent to the registered email. If we cannot reach you via email, your account will be suspended until a valid address is provided. Intentionally providing false information will lead to immediate account suspension and may result in legal action or reports to the relevant authorities.

Only one account is permitted per person. If we discover that you have registered multiple accounts, they will be closed immediately.

This restriction also applies to using proxies, such as relatives, associates, or any third parties acting on your behalf to bypass the one-account rule.

To verify your identity and financial standing, we may consult third-party information providers that we deem necessary.

Your password must be kept strictly confidential. As long as your account details are correct, we will assume that all deposits, withdrawals, and bets are made by you. For security, we recommend changing your password frequently. Passwords must be at least eight characters long and include at least one letter, one number, and one special character. Any loss resulting from a compromised password is your own responsibility. Please remember to log out after every session. If you suspect your account has been hacked or your password stolen, notify us immediately at [email protected] from your registered email.[email protected]

If your registered email account is compromised, you must inform us immediately. We may ask for additional documentation to verify your identity before restoring access. Your account will be suspended as a precaution during this time. Until then, you remain responsible for all account activity, regardless of whether the third-party access was authorized.

You are prohibited from sharing site content or information with other users or third parties via screenshots or similar methods. Furthermore, you may not display our content within a frame or any format that alters how the site appears when accessed directly via its URL.

During registration, you must select your account currency, which will be used for all deposits, bets, and withdrawals. Please note that some payment methods may not support all currencies; in such cases, the available processing currency and a conversion calculator will be provided on the page.

Applying for an account doesn't guarantee you'll get one. Our registration page is simply an invitation to apply, and we reserve the right to decide who we open accounts for. If we choose not to approve your application, we aren't required to explain why.

After you submit your application, we might reach out to ask for more details or specific documents. This helps us make sure we're following all the necessary legal and regulatory rules.

3. Restricted Use

• 3.1 You must not use the Service: You are not eligible to use our services if you are under 18 (or the legal adult age in your specific country) or if you lack the legal capacity to enter into a binding contract. You are prohibited from using any methods—such as spamming, sending unsolicited emails, or unauthorized linking and framing—to collect nicknames, email addresses, or any other personal data from our other customers. It is forbidden to engage in any behavior that interferes with the experience of other users or disrupts the general operation of our platform. We do not allow the promotion of affiliate links, unsolicited commercial ads, or other types of solicitation. We reserve the right to remove any such content without giving you a heads-up. 3.1 You must not use the Service:

  You are not eligible to use our services if you are under 18 (or the legal adult age in your specific country) or if you lack the legal capacity to enter into a binding contract.

  You are prohibited from using any methods—such as spamming, sending unsolicited emails, or unauthorized linking and framing—to collect nicknames, email addresses, or any other personal data from our other customers.

  It is forbidden to engage in any behavior that interferes with the experience of other users or disrupts the general operation of our platform.

  We do not allow the promotion of affiliate links, unsolicited commercial ads, or other types of solicitation. We reserve the right to remove any such content without giving you a heads-up.

• 3.2 Your account is personal. You cannot sell it, transfer it to someone else, or buy an existing player account from another person. 3.2 You cannot sell or transfer your account to third parties, nor can you acquire a player account from a third party.
• 3.3 Moving funds between different player accounts is strictly prohibited, regardless of the method used. 3.3 You may not, in any manner, transfer funds between player accounts.
• 3.4 If we find that you're using our services for unauthorized purposes, we can shut down your account immediately via written notice. In certain cases, we may also pursue legal action against you. 3.4 We may immediately terminate your Account upon written notice to you if you use the Service for unauthorised purposes. We may also take legal action against you for doing so in certain circumstances.

4. Privacy Any personal data you share with us will be kept secure and handled strictly according to these Terms and our Privacy Policy. We keep the identity of our bettors confidential. The only exceptions are when we are legally forced to disclose this information to authorities—like regulators or the police for fraud, money laundering, or sports integrity probes—or to financial institutions like banks, as outlined in our Privacy Policy. Once you register, your data is stored in our system, which may involve transferring your information outside the European Economic Area (EEA). Some of these regions might not have the same strict data protection laws as the EU or EEA. By agreeing to these Terms, you consent to this transfer so we can provide our services, as detailed in our Privacy Policy.4. Privacy

Any personal data you share with us will be kept secure and handled strictly according to these Terms and our Privacy Policy.

We keep the identity of our bettors confidential. The only exceptions are when we are legally forced to disclose this information to authorities—like regulators or the police for fraud, money laundering, or sports integrity probes—or to financial institutions like banks, as outlined in our Privacy Policy.

Once you register, your data is stored in our system, which may involve transferring your information outside the European Economic Area (EEA). Some of these regions might not have the same strict data protection laws as the EU or EEA. By agreeing to these Terms, you consent to this transfer so we can provide our services, as detailed in our Privacy Policy.

5. Your Account Our platform supports accounts in several different currencies. We do not provide any form of credit or loans for using our services. We may suspend or close your account and return your remaining funds if we believe you've breached these Terms, if we need to protect the fairness and integrity of our service, or for other valid reasons. We might not always be able to warn you beforehand. We have the right to freeze an account without notice and refund the balance. However, any contractual obligations that have already matured will still be honored. We can refuse, limit, or cancel any bet at any time for any reason. This includes bets that look fraudulent or seem designed to bypass our system rules and betting limits. If your account is suspended or closed because you violated these terms, we reserve the right to cancel or void any active bets you have placed. If funds are accidentally credited to your account, that money still belongs to us. We will notify you as soon as we spot the error and deduct the amount from your balance. Should your account balance drop below zero for any reason, you will be legally indebted to us for the overdrawn amount. If you notice any mistakes or discrepancies regarding your account, you must let us know immediately. Players can choose to self-exclude from royaljeet.com. To do this, you must send a request from your registered email address to support royaljeet.com. You can set your own limits on how much you wager or lose. To request this, email [email protected] from your registered account. We will process limit increases or setups promptly, but any request to lower or remove these limits will only be granted after a seven-day 'cooling-off' period. You are strictly forbidden from selling, transferring, or pledging your account to anyone else. This includes transferring any assets, winnings, deposits, or legal rights associated with the account. This ban extends to any arrangement involving third parties, companies, or foundations, including gifting, brokering, or using a fiduciary. If you want to permanently close your account, please send an email from your registered address to support royaljeet.com.5. Your Account

Our platform supports accounts in several different currencies.

We do not provide any form of credit or loans for using our services.

We may suspend or close your account and return your remaining funds if we believe you've breached these Terms, if we need to protect the fairness and integrity of our service, or for other valid reasons. We might not always be able to warn you beforehand.

We have the right to freeze an account without notice and refund the balance. However, any contractual obligations that have already matured will still be honored.

We can refuse, limit, or cancel any bet at any time for any reason. This includes bets that look fraudulent or seem designed to bypass our system rules and betting limits.

If your account is suspended or closed because you violated these terms, we reserve the right to cancel or void any active bets you have placed.

If funds are accidentally credited to your account, that money still belongs to us. We will notify you as soon as we spot the error and deduct the amount from your balance.

Should your account balance drop below zero for any reason, you will be legally indebted to us for the overdrawn amount.

If you notice any mistakes or discrepancies regarding your account, you must let us know immediately.

Players can choose to self-exclude from royaljeet.com. To do this, you must send a request from your registered email address to support royaljeet.com.

You can set your own limits on how much you wager or lose. To request this, email [email protected] from your registered account. We will process limit increases or setups promptly, but any request to lower or remove these limits will only be granted after a seven-day 'cooling-off' period.[email protected]. Implementation and increasing of limits shall be processed diligently, however, any request for removing or reducing limitations shall be done after a cooling-off period of seven days following your request.

You are strictly forbidden from selling, transferring, or pledging your account to anyone else. This includes transferring any assets, winnings, deposits, or legal rights associated with the account. This ban extends to any arrangement involving third parties, companies, or foundations, including gifting, brokering, or using a fiduciary.

If you want to permanently close your account, please send an email from your registered address to support royaljeet.com.

6. Deposit of Funds You can fund your account using any of the methods listed on our site. Please make deposits in the currency your account is set to. If you use a different currency, we will convert it based on the daily rate from www.oanda.com or our own bank's current exchange rate. Certain deposits and withdrawals may incur fees, which you can review at royaljeet.com/account?q=deposit. You are responsible for any charges your bank may apply, unless our 'Payment Options' page states otherwise. RoyalJeet is not a bank. We use third-party payment processors for credit and debit card transactions. Your account will only be credited once we receive a successful authorization code from your card issuer; without this approval, the funds will not be added. Your money is held in a client account that corresponds to the specific currency of your account. Because we are not a financial institution, you won't earn any interest on your account balance. Any interest generated by the client accounts belongs to us. It is strictly forbidden to deposit any funds that were obtained through illegal means.6. Deposit of Funds

You can fund your account using any of the methods listed on our site. Please make deposits in the currency your account is set to. If you use a different currency, we will convert it based on the daily rate from www.oanda.com or our own bank's current exchange rate.

Certain deposits and withdrawals may incur fees, which you can review at royaljeet.com/account?q=deposit. You are responsible for any charges your bank may apply, unless our 'Payment Options' page states otherwise.

RoyalJeet is not a bank. We use third-party payment processors for credit and debit card transactions. Your account will only be credited once we receive a successful authorization code from your card issuer; without this approval, the funds will not be added.

Your money is held in a client account that corresponds to the specific currency of your account.

Because we are not a financial institution, you won't earn any interest on your account balance. Any interest generated by the client accounts belongs to us.

It is strictly forbidden to deposit any funds that were obtained through illegal means.

7. Withdrawal of Funds You can withdraw all or part of your balance, provided you stay within the transaction limits detailed here: royaljeet.com/account?q=withdraw. Unless we specifically tell you otherwise, all withdrawals must be processed in the currency of your account. Before we process a withdrawal, we may ask you to provide documentation to verify your identity. We also reserve the right to request this verification at any point during your time with us. Withdrawals must generally be sent back to the original payment method (card or bank account) used for the deposit. At our discretion, we may allow an alternative method, but this will always require extra security checks. If you need to withdraw funds but cannot access your account because it is locked, dormant, or closed, please reach out to our Customer Service team at support royaljeet.com.7. Withdrawal of Funds

You can withdraw all or part of your balance, provided you stay within the transaction limits detailed here: royaljeet.com/account?q=withdraw.

Unless we specifically tell you otherwise, all withdrawals must be processed in the currency of your account.

Before we process a withdrawal, we may ask you to provide documentation to verify your identity. We also reserve the right to request this verification at any point during your time with us.

Withdrawals must generally be sent back to the original payment method (card or bank account) used for the deposit. At our discretion, we may allow an alternative method, but this will always require extra security checks.

If you need to withdraw funds but cannot access your account because it is locked, dormant, or closed, please reach out to our Customer Service team at support royaljeet.com.

8. Payment Transactions and Processors You are solely responsible for all payments owed to us. Payments must be made in good faith; attempting to reverse a legitimate payment through a third party is prohibited. You will be required to reimburse us for any charge-backs or losses we suffer due to payment reversals, and we may also charge an administrative fee for each occurrence. We may use third-party merchant banks or payment processors to handle your transactions. You agree to follow their terms and conditions, provided they are disclosed to you and don't contradict our own Terms. To prevent terrorism financing and money laundering, we may monitor all transactions. Any suspicious activity will be reported to the appropriate authorities in the relevant jurisdiction.8. Payment Transactions and Processors

You are solely responsible for all payments owed to us. Payments must be made in good faith; attempting to reverse a legitimate payment through a third party is prohibited. You will be required to reimburse us for any charge-backs or losses we suffer due to payment reversals, and we may also charge an administrative fee for each occurrence.

We may use third-party merchant banks or payment processors to handle your transactions. You agree to follow their terms and conditions, provided they are disclosed to you and don't contradict our own Terms.

To prevent terrorism financing and money laundering, we may monitor all transactions. Any suspicious activity will be reported to the appropriate authorities in the relevant jurisdiction.

9. Errors

If a system glitch or malfunction occurs, all affected bets will be voided. You must notify us immediately if you spot any error. We are not liable for any losses or costs resulting from system bugs, communication failures, or viruses, and we reserve the right to cancel any affected games or bets to fix the issue.

In the event of a casino system malfunction, or disconnection issues, all bets are rendered void. In the event of such error or any system failure or game error that results in an error in any odds calculation, charges, fees, rake, bonuses or payout, or any currency conversion as applicable, or other casino system malfunction (the “Casino Error”), we reserve the right to declare null and void any wagers or bets that were the subject of such Casino Error and to take any money from your Account relating to the relevant bets or wagers.

We do a lot to ensure our odds are accurate. However, if a bet is accepted at odds that are clearly wrong—either due to human error or a technical glitch—or are wildly different from the rest of the market, we reserve the right to void that bet. We also reserve the right to void any bets placed after an event has already started.

If we accidentally overpay you or a mistake occurs on your account—for instance, if a price was listed incorrectly or an event result was entered wrong—we have the right to correct this and recover the overpaid funds. If your account balance doesn't cover the amount, we will ask you to pay the difference. Furthermore, we may cancel or adjust any pending bets, regardless of whether they were placed using the erroneous funds or your own.

10. General Rules

In cases where a specific rule for a particular sport conflicts with a general rule, the sport-specific rule takes precedence and the general rule will be disregarded.

Event winners are officially determined on the date the event is settled. Please note that we do not accept any protested or overturned decisions for betting purposes. If a competition is suspended after it has already begun, the outcome will be decided based on the specific wagering rules we have established for that sport.

Once results are posted, they become final after 72 hours, and we won't be able to address any queries after that window closes. Within those first 72 hours, we will only adjust or correct results if there was a human error, a system glitch, or a mistake from the original data source.

We set the minimum and maximum limits for wagers on all sporting events, and these can change at any time without prior written notice. We also reserve the right to apply custom betting limits to individual accounts.

11. Communications and Notices

If you need to send us any official notices or communications as required by these terms, please direct them to support@royaljeet.com.

Unless stated otherwise, any notices we send to you will either be posted directly on our Website or sent to the registered email address associated with your account. We will decide which communication method is most appropriate in each case.

When the service is not operated by RoyalJeet, all official correspondence between us must be written in English and sent exclusively between our official channels and the registered email address on your account.

12. Matters Beyond Our Control

We aren't responsible for any service interruptions or delays caused by 'Force Majeure' events—circumstances beyond our reasonable control despite our best efforts to prevent them. This includes natural disasters, labor disputes, power outages, government failures, telecommunications breakdowns, or third-party errors. In such cases, we may suspend or cancel the service without any liability for your losses.

13. Liability

As far as the law allows, we will not compensate you for any foreseeable loss or damage (direct or indirect) resulting from our failure to meet these terms, unless we have breached a legal duty (such as causing death or personal injury through negligence). However, we remain not liable if the failure was caused by:

• (I) YOUR OWN FAULT;
• (II) a third party unrelated to our performance of these terms—such as connectivity issues, network congestion, or problems with your own computer hardware; or (II) A THIRD PARTY UNCONNECTED WITH OUR PERFORMANCE OF THESE TERMS (FOR INSTANCE PROBLEMS DUE TO COMMUNICATIONS NETWORK PERFORMANCE, CONGESTION, AND CONNECTIVITY OR THE PERFORMANCE OF YOUR COMPUTER EQUIPMENT); OR
• (III) any other unpredictable events that neither we nor our suppliers could have prevented, even with reasonable care. Since this service is intended for personal consumer use only, we are not liable for any business-related losses. If we are found legally liable for an event under these terms, the total amount we will owe you will be capped at: (III) ANY OTHER EVENTS WHICH NEITHER WE NOR OUR SUPPLIERS COULD HAVE FORESEEN OR FORESTALLED EVEN IF WE OR THEY HAD TAKEN REASONABLE CARE. AS THIS SERVICE IS FOR CONSUMER USE ONLY. WE WILL NOT BE LIABLE FOR ANY BUSINESS LOSSES OF ANY KIND.

  If we are found legally liable for an event under these terms, the total amount we will owe you will be capped at:

• (A) the total value of the specific bets or wagers placed through your account that led to the liability. We strongly suggest that you (I) check that your computer equipment is compatible with our service before using it, and (II) use anti-virus software and other precautions to protect yourself from malicious programs. (A) THE VALUE OF THE BETS AND OR WAGERS YOU PLACED VIA YOUR ACCOUNT IN RESPECT OF THE RELEVANT BET/WAGER OR PRODUCT THAT GAVE RISE TO THE RELEVANT LIABILITY. WE STRONGLY RECOMMEND THAT YOU (I) TAKE CARE TO VERIFY THE SUITABILITY AND COMPATIBILITY OF THE SERVICE WITH YOUR OWN COMPUTER EQUIPMENT PRIOR TO USE; AND (II) TAKE REASONABLE PRECAUTIONS TO PROTECT YOURSELF AGAINST HARMFUL PROGRAMS OR DEVICES INCLUDING THROUGH INSTALLATION OF ANTI-VIRUS SOFTWARE.

14. Gambling By Those Under Age

If we suspect or are notified that you are under 18 (or below the legal adult age in your jurisdiction), or that you were underage when you placed a bet, we will suspend your account immediately. This stops any further betting or withdrawals while we investigate whether you were betting for yourself or acting as an agent for someone else who is underage. If it is confirmed that you are underage, or were at the time of the bet, or acted on behalf of a minor:

• i. any winnings currently in your account or yet to be credited will be kept by us;i all winnings currently or due to be credited to your account will be retained;
• ii. any winnings earned while you were underage must be returned to us upon request (if not, we will recover these funds and charge you for the collection costs); and/orii all winnings gained from betting through the service whilst under age must be paid to us on demand (if you fail to comply with this provision, we will seek to recover all costs associated with recovery of such sums); and/or
• iii. any original deposits made to your RoyalJeet account—excluding winnings—will be refunded to you.iii any monies deposited in your RoyalJeet account which are not winnings will be returned to you.

These rules also apply if you are over 18 but reside in a region where the legal gambling age is higher, and you have not yet reached that local minimum age.

If we believe you are violating this section or attempting to use these rules for fraudulent reasons, we reserve the right to investigate fully, which may include reporting the matter to law enforcement.

15. Anti-Money Laundering (AML) and KYC Policy15. Anti Money-Laundering and KYC Policy

RoyalJeet is committed to ensuring that our services are never used to facilitate financial crimes, money laundering, or the funding of terrorism.

Strictly following these regulations protects our staff and senior management from legal risks and regulatory breaches, while safeguarding RoyalJeet's reputation from the damage associated with financial crime.

To meet these goals, our firm adheres to the following policies:

1. Every employee is responsible for meeting the obligations tied to their specific role and duties;
2. Our commitment to fighting money laundering always comes before commercial interests or profit;
3. We will appoint a Money Laundering Reporting Officer (MLRO) and a deputy (the CEO) to oversee these efforts. All staff must fully cooperate with and assist the MLRO in their duties.
4. RoyalJeet will strictly follow all AML/CFT rules, focusing specifically on:
5. Building and maintaining a company-wide culture of compliance to prevent financial crime;
6. Ensuring that all customer identities are thoroughly verified according to the required standards;
7. Following 'Know Your Customer' (KYC) protocols—both when a customer joins and throughout their relationship with us—by verifying identities and monitoring how our services are used;
8. Providing staff with the necessary training and legal knowledge, and implementing clear procedures to follow the law;
9. Encouraging staff to report any suspicious activity internally and promptly:

Our controls are based on a 'risk-based approach' (consistent with FATF Recommendation 1), meaning we concentrate our resources where the risk of financial crime is highest.

Our internal policies and controls are designed to comply with all current anti-money laundering and anti-terrorist financing laws. We review and update these regularly to keep pace with new regulations and changes in our business model.

• 15.1 Money Laundering and Terrorism Financing15.1 Money Laundering and Terrorism Financing

Money Laundering means:

• a. Converting or transferring property known to be derived from criminal activity in order to hide its illegal origins or to help someone involved in such crimes avoid legal consequences;a. The conversion or transfer of property, knowing that such property is derived from criminal activity or from an act of participation in such activity, for the purpose of concealing or disguising the illicit origin of the property or of assisting any person who is involved in the commission of such an activity to evade the legal consequences of that person's action;
• b. Hiding or disguising the true nature, source, location, ownership, or movement of property known to be linked to criminal activity;b. The concealment or disguise of the true nature, source, location, disposition, movement, rights with respect to, or ownership of, property, knowing that such property is derived from criminal activity or from an act of participation in such an activity;
• c. Acquiring, possessing, or using property while knowing it came from criminal acts;c. The acquisition, possession or use of property, knowing, at the time of receipt, that such property was derived from criminal activity or from an act of participation in such an activity;
• d. Participating in, attempting, aiding, or encouraging any of the activities mentioned in points (a), (b), and (c).d. Participation in, association to commit, attempts to commit and aiding, abetting, facilitating and counselling the commission of any of the actions referred to in points (a), (b) and (c).

Money laundering is recognized as such regardless of whether the original criminal activity took place within another Member State or in a third-party country.

Financing terrorism refers to the act of gathering or providing funds, whether done directly or through intermediaries, with the intent or knowledge that these resources will be used—partially or entirely—to support terrorist activities.

• 15.2 Structuring the AML/CFT Framework15.2 Organization of the AML/CFT function

Financing terrorism refers to the act of gathering or providing funds, whether done directly or through intermediaries, with the intent or knowledge that these resources will be used—partially or entirely—to support terrorist activities.

• 15.2.1 Senior Management

The leadership team at RoyalJeet holds primary responsibility for the company's overall compliance strategy. They ensure that staff receive proper training and that the necessary risk management systems, including specialized monitoring software, are fully operational. Senior management also reviews the monthly compliance updates provided by the MLRO and approves any necessary policy adjustments based on those findings.

The Senior Management group is comprised of the Board of Directors, the Executive Management Committee, and the Money Laundering Reporting Officer (MLRO).

• 15.2.2 Staff

Staff members are expected to be fully conversant with the AML Compliance Policy and clear on their specific duties. This involves strictly following company protocols, collecting all required supporting documentation as specified in the manual, and immediately flagging any suspicious or unusual behavior to the MLRO.

• 15.3 The Compliance Programme
• 15.4 Compliance Policies and Procedures
• 15.4.1 The Risk-Based Approach

When dealing with money laundering and terrorist financing, a risk-based strategy involves the following components:

• Evaluating the potential risks associated with specific business activities and client relationships;

• Implementing targeted controls to mitigate the risks identified during the assessment phase;

• Ensuring that data regarding client identity, beneficial ownership, and the nature of the business relationship remains current;

• Maintaining constant oversight of all transactions and ongoing business interactions.

Standard regulatory mandates, such as basic client identification, serve as the absolute minimum requirement. Under a risk-based approach, we apply enhanced due diligence where necessary, directing our resources toward the highest-risk areas to keep exposure within our established tolerance levels.

• 15.4.2 Risk Mitigation

Risk mitigation is the process of applying controls to limit the threats of money laundering and terrorism financing found during risk assessments. If an assessment reveals a high level of risk, we will develop and execute specific strategies to bring that risk back down to an acceptable level.

Across all operations, our risk mitigation measures consist of:

• Prioritizing oversight of products, services, client types, and geographic regions that are more susceptible to exploitation by criminals or money launderers;

• Keeping senior leadership informed about compliance progress, identified gaps, the steps taken to fix them, and any suspicious activity reports (SARs) that have been filed;

• Ensuring the compliance program remains stable and effective even during organizational changes or shifts in personnel;

• Staying strictly compliant with all legal record-keeping and reporting mandates, following AML/CFT recommendations, and updating processes promptly as laws evolve.

• 15.4.3 Risk Assessment

RoyalJeet is committed to conducting thorough risk assessments to identify and analyze the specific vulnerabilities and threats the business faces regarding money laundering and terrorist financing.

These risk assessments will formally document and analyze the following:

• The types of products and services offered, as well as the channels used to deliver them;

• The specific regions and jurisdictions where the company operates.

• Customers

The assessment process helps pinpoint high-risk scenarios that require stricter monitoring and mitigation. This is a dynamic process; as the business environment evolves, the risk assessment is updated accordingly.

Clients categorized as high-risk undergo more frequent monitoring, more regular updates to their identification data, and other rigorous enhanced due diligence measures.

RoyalJeet performs a risk evaluation at the very start of every new client relationship and continues to re-assess existing clients on a periodic basis.

• 15.5 Client and Business Risk
• 15.5.1 The Risk-Based Approach

We identify specific combinations of products or services that might increase the risk of financial crime. For instance, tools that facilitate the rapid movement or conversion of assets into and out of the financial system are viewed as high-risk. We also rely on guidance from government agencies and financial regulators to identify services prone to abuse.

• Wire transactions;

• Transactions conducted via third parties;

• Business relationships established without face-to-face interaction.

• 15.5.2 Geographic Risk and Jurisdictional Analysis15.5.2 Geographic Locations and Areas of Operation

Certain regions carry a higher inherent risk for terrorism financing and money laundering. We identify these areas using data from the FATF and other reputable organizations, such as Transparency International.

We classify clients as high-risk if they are from or linked to the following:

• Nations currently under international sanctions or embargoes;

• Countries recognized by reliable sources as supporting terrorist groups or hosting active terrorist organizations;

• Jurisdictions known as tax havens or those with significant issues regarding narcotics and organized crime;

• Countries labeled as non-cooperative by the Financial Action Task Force (FATF) or subject to FATF warnings;

• Regions lacking robust AML/CFT laws or those characterized by systemic corruption.

RoyalJeet strictly prohibits conducting business or providing any services to individuals or entities located in countries subject to comprehensive international sanctions.

• 15.5.3 Customer Relationships

Effective risk assessment relies on a robust 'Know Your Customer' (KYC) process. This goes beyond mere ID checks and paperwork; it involves truly understanding the client's business nature, their typical transaction patterns, and their overall operational behavior.

Key factors we evaluate include:

• The duration and history of the business relationship;

• Requests to perform unusually large transactions;

• Any history of regulatory penalties or legal enforcement actions;

• A high volume of online complaints associated with the customer;

• Difficulties in verifying the customer's provided identity documents;

• Whether the customer holds a politically exposed person (PEP) status.

Every client is assigned a risk rating of low, medium, or high. This initial rating is not permanent and may be adjusted based on subsequent reviews. The intensity of the due diligence performed depends on this rating; specifically, any client flagged as high-risk is immediately subject to enhanced due diligence.

• 15.5.4 Regulatory risk

Regulatory risk occurs when the company fails to meet its legal obligations. Examples of such failures include:

• Inadequate or incorrect customer identification;

• Failure to train staff adequately;

• The absence of a functioning AML/CFT program;

• Neglecting to report suspicious financial activity;

• Not having an MLRO;

• Maintaining incomplete or inaccurate customer records.

• 15.5.5 Compliance Training

RoyalJeet provides a comprehensive training program for all employees and representatives. The objective is to ensure that anyone handling funds, monitoring transactions, or interacting with clients fully understands the requirements for identification, record-keeping, and reporting.

All new hires must complete their AML/CFT compliance training within three months of joining. For those in customer-facing roles, this training must be finished before they are permitted to interact with clients.

Training is delivered via a digital learning management system using a tailored course. The MLRO regularly updates the content to ensure it aligns with current laws. To successfully complete the training, employees must pass a final assessment test.

To keep knowledge current, all staff undergo refresher training on AML and regulatory updates at least once a year. If an employee fails the online test, RoyalJeet provides personalized, one-on-one coaching to ensure they fully grasp the material.

The MLRO and the HR department maintain a detailed log of all assigned and completed training. These records are archived for five years for administrative and audit purposes.

Training content is customized based on the employee's specific role. The MLRO analyzes different job functions to ensure the training is relevant and applicable to the staff member's daily tasks.

Our minimum training standards include:

15.6 Minimum standards – KYC POLICY

RoyalJeet has implemented strict KYC standards. These require thorough due diligence on every potential client before a business relationship begins. This involves verifying the identity of the client, their representatives, and any beneficial owners using reliable, independent data sources in compliance with domestic and European AML/CFT laws.

The KYC process starts with the formal identification of the customer through the collection of required legal documents.

This identification data, combined with additional gathered intelligence, allows the company to apply its Customer Acceptance Policy.

Beyond objective documentation, staff are trained to look for subjective 'red flags' or behavioral cues that might suggest a customer is suspicious.

Because KYC is a dynamic process rather than a one-time check, we maintain ongoing monitoring of the customer throughout the entire duration of the relationship.

• 15.6.1 Client Identification and Verification Protocols (KYC)15.6.1 Customer identification and verification (KYC)

To comply with anti-money laundering laws and our own KYC (Know Your Customer) standards, it is essential that we formally verify the identity of every client before starting a business relationship.

This verification process is built upon the following core guidelines:

- Every single person involved—whether it is an individual client or the representatives of a corporate entity—must be identified using original documentation.

- All collected identification data is stored in a secure, centralized database.

• 15.6.2 Risk Profile calculation

To determine how much scrutiny is needed for AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) purposes, we assign each customer a 'Compliance' risk rating (Low, Medium, or High) upon onboarding, which is then updated on a daily basis.

• 15.6.3 Customer acceptance policy
• 15.6.3.1 Customer Identification

The goal of the identification process is to prove that the person RoyalJeet is doing business with is who they claim to be and to gather supporting evidence. This involves several key steps:

• Using official identity documents to confirm the person's existence;

• Performing a detailed background check on the client, which includes:

• Checking the client's name against official government sanctions and watch lists;

• Identifying if the person holds a prominent public position (Politically Exposed Persons);

• Checking if any third parties are acting on the client's behalf;

• Searching for available public data, such as social media profiles or negative news reports (adverse media);

• Assessing the individual's general reputation and history;

• Maintaining a comprehensive archive of all obtained documents and information.

• 15.6.3.2 Customer Identification Details15.6.3.2 Identifying Information for Customers

This section outlines the standard requirements for verifying individuals who partner with RoyalJeet. While these basics suffice for most, if our risk matrix indicates a higher probability of money laundering or terrorist financing, we will request further documentation and apply stricter verification measures.

If standard checks leave any room for doubt or produce conflicting results, we will require additional evidence before we are satisfied with the person's identity. Any such discrepancies must be reported immediately to the MLRO (Money Laundering Reporting Officer).

If a customer cannot provide a primary form of identification, we will document the reason; however, this may result in the customer being unable to keep their account open.

All submitted documents must be current and up-to-date.

• Passports and driver's licenses must be valid and not expired.

• Proof of address, such as utility bills, must be dated within the last three months.

Regarding beneficial ownership, we ask every client if they are operating for themselves or representing someone else. If they are acting as an agent for another party, full details of that person must be provided.

Sources of evidence

Accepted forms of photo ID:

• Valid passport; or

• A valid photo driver's license (either a full or provisional license); or

• National identity card;

Accepted non-photo identification:

We accept official government-issued documents that state the person's full name along with their date of birth or residential address. Examples include:

• Legal court documents, such as bankruptcy filings or grants of probate; or

• A recent council tax statement or demand letter; or

• Bank or credit card statements from the last three months, provided they are from a regulated financial institution in the UK, EU, or a similar jurisdiction; or

• A recent utility bill (electricity, gas, water, or phone). This must be an actual bill or account statement rather than general correspondence. Digital printouts are not accepted on their own and require a secondary check, such as verification via an online or physical phone directory; or

• A valid photo driver's license (either a full or provisional license); or

• A letter from a solicitor confirming a recent property or land purchase.

When reviewing identity documents, we must perform thorough checks to ensure the information is authentic and maintain a log of these verifications. This process is managed by the MLRO or conducted under their direct supervision.

Usual checks on photo ID may include:

Likeness against the customer

• Does the customer's physical appearance align with the date of birth on the document?

• Is the ID valid?

• Is the spelling of the name consistent across all submitted documents?

When verifying secondary ID, we also check:

• Does the address on the secondary document match the one on the photo ID?

• Does the name on the secondary document perfectly match the photo ID?

• 15.6.3.3 Customer Identification Details15.6.3.3 Identifying Information for Customers

Identity verification is triggered when a customer reaches a cumulative threshold of €2,000, or immediately upon registration if the player is flagged as high-risk. Generally, the trigger is a single transaction (or a series of linked smaller ones) totaling €2,000 or more during a deposit or withdrawal. Transactions are considered 'linked' if they occur during a single login session or within a 48-hour window.

In such instances, the customer will be notified to upload the required documents. Every submission is then manually reviewed by our specialized verification team.

Other scenarios that may trigger an identity check include:

• Requests to withdraw funds to an account different from the one used for deposits (e.g., if a payment provider doesn't support incoming transfers). In these cases, funds are deducted from the balance immediately but won't be sent until identity is confirmed to prevent fraud;

• High-frequency depositing, such as five or more deposits within one hour;

• Suspicious payment behavior, such as using three or more different payment methods in a single week;

• A mismatch between the registration country and the user's IP address. The account may remain active for deposits and gaming, but withdrawals will be blocked until verification is complete;

• Any single deposit exceeding €5,000.

We maintain copies of all identification documents provided.

• 15.6.3.4 Additional Documents

To better understand a user's financial behavior or activity, we may request additional records:

• Bank Account Proof: A bank statement or screenshot showing the customer's name, IBAN, and bank name (required for bank withdrawals);

• Payment Card Proof: A photo of the front of the card or a bank statement showing the card details and the owner's name (used when payment patterns seem suspicious);

• To protect sensitive data, RoyalJeet allows customers to hide certain card details, provided the name and the first and last four digits of the card number remain visible.

• Income Verification: We may request payslips or bank statements from high-volume players if their gambling activity doesn't align with available information or seems problematic. This helps us ensure the funds being spent are sustainable.

• 15.6.3.5 Mitigation of Impersonation Risk

Depending on the risk level, we may employ further verification methods, such as:

• Requiring the initial deposit to come from a regulated EU/EEA bank account in the customer's own name;

• Conducting a deeper analysis of the customer's digital footprint or other identity markers;

• Making a verification call to a confirmed home or business number before opening an account or approving further transactions to double-check personal details.

• 15.6.3.6 Keeping Information Up-to-Date

Once a customer's identity is verified, we typically don't ask for it again. However, if any doubt arises regarding the data we hold, we will restart the identification process.

RoyalJeet periodically reviews and updates customer files. Any major changes, such as a legal name change, will require the submission of new documentation.

16. Fraud

We have a zero-tolerance policy toward fraud, dishonesty, or criminal activity and will pursue all available legal and contractual remedies. Payments will be frozen if such behavior is suspected. Customers agree to compensate RoyalJeet for all losses, including lost profits or damage to reputation, resulting from their fraudulent or criminal actions.

17. Responsible Gaming Policy

RoyalJeet is dedicated to promoting responsible gaming. We strive to increase awareness of gambling addiction and improve the way such issues are prevented and treated.

Our Responsible Gambling Policy outlines our specific goals to minimize the harms of problem gambling and encourage healthy gaming habits.

While RoyalJeet aims to provide a diverse and entertaining gaming experience for online players, we take full responsibility for the integrity and safety of our product offerings.

RoyalJeet is dedicated to creating a premier gaming environment for adults, prioritizing innovation and safety above all else. We provide transparent and secure products designed to help users enjoy the experience responsibly and within their own financial limits, ensuring every player receives top-tier service. Our foundation is built on reliability, fairness, and integrity. Because of this, RoyalJeet is committed to minimizing the risks associated with gambling, especially for those prone to excessive play, while still respecting the right of individuals to use gaming as a reasonable form of leisure.

Our approach to Responsible Gaming is built on three core pillars: the safety of the player, the integrity of the game, and active protection against gambling addiction. To ensure a secure and dependable online gaming framework, we collaborate closely with specialized research institutes, industry associations, and therapeutic organizations.

Player security

Player security is our primary responsibility. We protect our community by strictly prohibiting underage gambling and ensuring the utmost privacy through the secure handling of personal data and financial transactions. To guarantee fairness and true randomness, our games are regularly audited by independent third-party organizations. Furthermore, our marketing is honest and transparent; we only promise what our users can actually expect to receive.

Combating gambling addiction through a three-step approach: research, prevention, and intervention.

For the vast majority of people, placing sports bets or visiting the casino is simply a fun, moderate hobby. However, just as common habits like shopping, eating, or drinking can evolve into problematic addictions for some, gambling can also become a serious issue for a small minority of our users.

Users who struggle with gambling addiction are prohibited from using our gaming services. In such cases, we provide them with direct contact information for professional organizations that offer expert counseling and support.

The most effective way to prevent addiction is through personal responsibility.

RoyalJeet believes that the ultimate decision to gamble—and the determination of how much money to spend—rests solely with the customer.

Ultimately, the best defense against addiction is the user's own self-discipline. RoyalJeet supports this by offering transparent products, providing comprehensive information, and maintaining a clear, consistent set of operational standards.

Protection of minors

Underage gambling is strictly forbidden at RoyalJeet; you must be at least 18 years old to play. Consequently, verifying your date of birth and confirming your legal adulthood are mandatory steps during registration. We take the protection of minors very seriously and encourage parents and guardians to assist us. To prevent unauthorized access, please keep your account credentials, such as your ID and password, secure.

We also suggest installing web-filtering software. These tools are highly effective in blocking access to websites and resources that are unsuitable for children and teenagers.

Responsibility towards problems

While RoyalJeet provides a wide array of games and betting options as a source of entertainment for most, we recognize the inherent risks. We take our responsibility seriously by offering the tools and support necessary to maintain a safe and enjoyable atmosphere for everyone.

Some individuals may find it difficult to set boundaries or accurately assess risk. For those suffering from gambling addiction, our platform can no longer be a source of harmless fun. To protect these users, RoyalJeet takes the necessary step of blocking their access to our services.

Get informed with the main issues

Most players gamble for pleasure, and doing so moderately within one's means is perfectly fine. However, for a small group of people, gambling ceases to be a game and becomes a serious challenge that requires professional attention.

What defines problematic gambling behavior?

Gambling becomes problematic when it starts to negatively impact a person's daily life, professional performance, financial stability, or the health and well-being of their family. For such individuals, continued gaming is discouraged as it often leads to further decline.

By 1980, pathological gambling was officially recognized as a psychological disorder and included in the DSM-IV and ICD-10 international classifications. It is characterized by a persistent and escalating urge to gamble despite devastating personal or social consequences, such as mounting debt, broken family ties, or stalled career growth.

How can you tell if gambling has become an addiction?

It is important to note that only a qualified professional can officially diagnose a gambling addiction. However, the information provided here is intended to help you reflect on and evaluate your own gaming habits.

The danger of non-substance addictions is that the line between a hobby and a dependency is often blurred. Still, there are warning signs. If you recognize five or more of the following symptoms, there is a high probability of a severe addiction:

1. Gambling dominates your life; it is the only thing on your mind.

2. Bet sum increases in course of time.

3. You have tried to stop or cut back on your gaming, but these attempts failed.

4. You feel irritable, restless, or disappointed when you try to limit your gambling.

5. You use gambling as a mechanism to escape stress, anxiety, or personal problems.

6. You constantly gamble in an attempt to recover money that has already been lost.

7. Lies about his playing behaviour,

8. Commits illegal acts,

9. Your relationship with your family, friends, or colleagues has deteriorated due to gaming.

10. Borrows to participate in the games.

Rules for responsible games

To ensure your gaming experience remains stress-free and enjoyable, we recommend following these guidelines:

1. Only play when you are in a calm, focused, and clear state of mind.

2. Take regular breaks.

3. Decide on a strict monthly budget for gaming before you begin.

4. Once you have set a spending limit, stick to it—do not increase it.

5. Establish a 'win limit'; once you reach a certain amount of profit, walk away.

6. Determine exactly how much money you can afford to lose before you start playing.

7. Never gamble while under the influence of alcohol or drugs.

8. Avoid playing when you are feeling depressed or emotionally unstable.

18. Intellectual Property

We operate under the name RoyalJeet, and both the name and logo are registered trademarks. Any unauthorized use of our branding may lead to legal consequences.

The domain royaljeet.com is our exclusive property. Using this URL on any other website or digital platform without our prior written permission is strictly prohibited.

We retain sole ownership of all rights regarding our Service, including our proprietary technology, software, business systems ('the Systems'), and our odds.

i. You are prohibited from using your personal profile for commercial purposes, such as selling status updates or account access to advertisers.

ii. We reserve the right to change or reclaim any account nickname if we deem it necessary or appropriate.

You may not use our logos, trademarks, trade names, or odds in connection with any third-party product or service. This includes any use that might confuse the public or disparage our reputation.

Unless explicitly stated in these Terms, neither we nor our licensors grant you any rights, titles, or licenses to the Systems or Marks. You agree not to use any automated tools (like scrapers) or manual methods to copy our content. Unauthorized reproduction may result in legal action.

19. Your Licence

Provided you follow these terms, we grant you a limited, non-exclusive, and non-transferable license to use the Service for personal, non-commercial purposes. This license expires immediately if our agreement ends.

Aside from content you create yourself, you may not modify, sell, distribute, or exploit the Service or its software in any way not expressly permitted by these terms. This includes prohibiting the merging of our data with other sources or using database scraping to collect or manipulate our content.

Failure to comply with this section may constitute a violation of our intellectual property rights or those of third parties, potentially leading to civil lawsuits or criminal charges.

20. Your Conduct and Safety

We want you to have a great experience. However, to protect the community, any behavior that is unlawful, inappropriate, or undesirable is strictly forbidden. If we determine that you have engaged in such 'Prohibited Behaviour,' we reserve the right to terminate your royaljeet.com account and block your access to the Service immediately and without notice.

Please be aware that if you engage in any prohibited behavior, you may face legal consequences initiated by other users, third parties, law enforcement agencies, or our own organization.

We define 'Prohibited Behavior' as including, but not limited to, using our services to:

i. spread or promote any content that you are aware is fraudulent, deceptive, or against the law;

ii. engage in illegal acts. This includes promoting criminal enterprises, providing guides on acquiring or building weapons, infringing upon the privacy and rights of others, or distributing malicious computer viruses;

iii. harm minors in any way;

iv. upload or share any material that is illegal, harmful, threatening, abusive, defamatory, obscene, vulgar, violent, or promotes hate speech and racial or ethnic discrimination;

v. share content that you aren't legally or contractually authorized to distribute, specifically including materials that violate someone else's copyright, trademarks, or other intellectual property rights;

vi. distribute software viruses or any malicious code (including HTML) designed to crash, damage, or interfere with the functionality and appearance of our Service or any other website and hardware;

vii. disrupt or attempt to reverse engineer our Service. This includes intercepting communication protocols, using hacks, mods, or cheats to alter the platform, or employing software to scrape and collect data from the Service;

viii. use automated tools like spiders, robots, or other indexing software to gather information from our platform;

ix. involve yourself in any activity that we determine, at our sole discretion, could lead to another customer being scammed or defrauded;

x. send out unsolicited bulk messages or unauthorized advertisements, such as spam, chain letters, pyramid schemes, or other intrusive marketing tactics;

xi. use bots or fraudulent identities to create RoyalJeet accounts;

xii. pretend to be another user or a different third party, or

xiii. perform any other action that we reasonably believe goes against our core business values and principles.

The list of prohibited actions mentioned above is not final and may be updated by us from time to time. If you notice another user abusing the service, please let us know via the “Contact Us” section of our website. We reserve the right to investigate these matters and take any action we deem necessary—such as deleting posts or banning accounts—against anyone who engages in or facilitates prohibited behavior, whether or not we provide prior notice.

21. Links to Other Websites

Our Service may include links to external websites that we do not own or control. These links are provided solely for your convenience; we do not monitor them for accuracy or completeness. Linking to these sites does not mean we endorse them or are affiliated with them. Since we aren't responsible for the availability or reliability of these external sites, we strongly suggest you exercise caution and review their own privacy policies and terms of use before proceeding.

22. Self-exclusion

If you feel you are struggling with a gambling addiction or are at risk of developing one, we encourage you to use our Self-Exclusion tool. This allows you to block your access to RoyalJeet for a set period—choose from 6 months, 1 year, 2 years, 5 years, or a permanent ban.

If you simply want to take a break for other reasons, you can opt for a 'Time-Out' or choose to close your account entirely.

What happens when you self-exclude?

While you are self-excluded, you cannot place bets, though you can still log in to withdraw your remaining funds. Please note that these accounts cannot be reopened for any reason, and RoyalJeet will take active steps to identify and close any new accounts you might try to open.

Next steps

We will stop sending you marketing materials, but we also recommend that you manually disable notifications from bet365 and uninstall all RoyalJeet apps and social media links. For further help, you might want to install gambling-blocking software; click here for more details.

We strongly advise you to reach out to professional gambling support services for help in managing your situation.

To self-exclude, simply go to the 'My Gambling Controls' section within your Member area and select the Self-Exclusion option.

Alternatively, feel free to reach out to our customer support team for guidance and more information.

Self-Exclusion Notice

If you choose to self-exclude from RoyalJeet, we highly recommend doing the same with any other gambling platforms where you hold an account.

You can do this by contacting other operators directly or, for those licensed in the Northern Territory, by filling out a formal Self-Exclusion Notice.

Once the Northern Territory Self-Exclusion Notice is completed, it should be sent to the relevant betting exchange, sportsbook, or nominated site.

23. Complaints

If you have any questions or concerns about these terms, please email our Customer Service Department at support@royaljeet.com.

REGARDLESS OF THE ABOVE, WE ARE NOT LIABLE TO YOU OR ANY THIRD PARTY FOR HOW WE RESPOND TO COMPLAINTS OR FOR ANY ACTIONS TAKEN IN RELATION TO THEM.

Any user with questions regarding these Terms or the settlement of a specific market on royaljeet.com should contact our support team at support@royaljeet.com using the email address associated with their account.

If you are unhappy with how a bet was settled, please email the details of your grievance to support@royaljeet.com. We aim to resolve these queries within a few days, though in some cases, it may take up to 28 days.

Any disputes must be submitted within three (3) days of the bet's outcome. We cannot honor claims made after this window. You are solely responsible for all transactions on your account. All disputes must be sent from your registered email address to support@royaljeet.com.

If a dispute arises, our Customer Service team will first try to find a mutually agreeable solution. If we cannot reach an agreement, the issue will be moved up to our management team following our standard Complaints Procedure (available upon request).

If all attempts to resolve a dispute to your satisfaction fail, you have the right to take your complaint to one of our licensing authorities.

24. Registration and Account Security

To ensure compliance, all users must provide their genuine name and details. By registering and maintaining an account, you agree to the following:

i. You will not provide fake personal information or open an account in someone else's name;

ii. You will not use your profile for commercial gain (for example, selling your status updates to advertisers); and

iii. We reserve the right to change or reclaim your account nickname if we find it necessary.

25. Assignment

You cannot transfer your rights or obligations under these terms to anyone else without our prior written consent, though we will not deny this unreasonably. We, however, may transfer our rights and obligations to a third party without your consent, provided they offer a similar quality of service and we notify you via a written notice on the platform.

26. Severability

If any part of these terms is found by a court or authority to be invalid or unenforceable, that specific section will be modified just enough to make it enforceable while keeping the original intent. The rest of the agreement will remain fully valid and in effect.

27. Breach of These Terms

We reserve the right to suspend or close your account and stop providing services without prior notice if we reasonably believe you have breached a significant part of these Terms. However, we will notify you promptly after such action is taken.

28. General Provisions

Agreement Duration: These terms apply as long as you use the service or remain a customer of royaljeet.com. They will continue to be binding even after your account is closed for any reason.

General Definitions: For the purpose of these terms, singular words include the plural (and vice versa), and references to any gender include all others. Additionally, references to 'persons' include individuals as well as partnerships, corporations, trusts, and other legal entities.

Waiver. If we overlook a violation of these terms—whether through our actions or otherwise—it doesn't mean we've officially waived our right to enforce that rule. Any actual waiver must be documented in writing and signed by us to be valid. Unless specified otherwise in that document, the waiver applies only to that one specific instance. Furthermore, just because we don't enforce a particular rule right away doesn't mean we've given up the right to do so in the future.

Headings. We've organized these Terms into sections and added headings simply to make the document easier to navigate. These labels are for convenience and shouldn't be used to interpret or change the legal meaning of the agreement. Whenever you see phrases like 'these Terms,' 'hereof,' or 'hereunder,' they refer to the entire agreement, including any supplemental documents, rather than one specific section. Similarly, any mention of paragraphs or sub-paragraphs refers to those within this agreement unless the context clearly suggests otherwise.

Acknowledgement. By continuing to access or use our Service, you confirm that you have read and fully understood every part of these Terms and agree to be bound by them. Consequently, you give up any right to later challenge, dispute, or bring legal claims that contradict anything stated in this agreement.

Language. These rules may be available in multiple languages, but if there is ever a conflict or a difference in meaning between the English version and any translation, the English text will be the definitive and authoritative version.

Entire agreement. This document represents the complete and final agreement between you and us regarding your use of the Service. It replaces and overrides all previous discussions, promises, or agreements, whether they were spoken or written, concerning this subject.

Betting Rules

If you have any disputes or issues regarding our sports betting offerings, please send an email to support@royaljeet.com.

Casino Rules

For any concerns or disputes related to our casino games, please reach out to us via email at support@royaljeet.com.

You can find the full and detailed set of casino rules directly within the casino games section of our platform.

ACCEPTING THE TERMS AND CONDITIONS

By proceeding, you confirm that you have read these Terms and Conditions, understand them completely, and agree to follow them strictly.